How to Choose a Plumber
We don’t encounter plumbing situations regularly, but when we do, research is crucial to finding a good plumber. Emergency or not, we need to know the people we’re dealing with. Choosing a good plumber always pays off in the end, not only in terms of fixing the current problem but also in preventing further issues in the future.
When looking for a problem, keep the following in mind:
Plumbers are not created equal, and one of the most important areas in which they differ is experience. While there are many new and competent plumbers, seasoned ones are always worth going for.
For one, experienced plumbers know what to do in a variety of plumbing scenarios because “they’ve seen it all before.” And with their long history in the industry, they will have also mastered providing good customer service, especially in relation to warranties. If a plumber has been around in this compettive business for no less than five years, it’s a positive sign.
Professional plumbers are required to have a license to practice their trade. Never hire a plumber who is unlicensed, and if they tell you are licensed, ask for proof.
Make it a point to hire a plumber who has liability and worker’s compensation insurance. This is for your own protection, in case a worker gets injured or there is accidental property damage on site. In some states, plumbers also need bonding, so do look into this as well.
When considering to hire a plumber, ask for client references. Aside from technical expertise, you also need trustworthiness from the person or team you hire. You don’t want to have a potential criminal spending one minute in you home. If the plumber is unwilling to provide references, they’re probably hiding something.
Find out the quality of customer service that a plumber provides. This is typically a sign of their professionalism as a whole. Read reviews on trusted consumer websites. Additionally, call the plumber yourself and pay attention to how they handle your call.
Finally, before you hire a plumber, see how well you get along together, especially for a long-term job. Even if they have great reviews, a plumber who makes you feel uncomfortable is still not worth having.
When people are faced with a plumbing emergency, their usual tendency is to hire the first plumber they find. Because it’s an emergency, they probably feel there is no time to research. This makes it wise to find a good plumber before anything comes up.